BT One Collaborate Productivity ToolsMobile App

Getting started

This guide shows Android screen shots. The same functionality is available for iOS users.

First time set up

Download the mobile app from the app store for your device.

Open the app by tapping this icon.

The first time you use the app, you will be required to enter your name, email address, mobile phone number and select your country.

To host meetings as a chairperson, you must enter your chairperson passcode.

If you are only a participant, you can skip this step.

Inviting with the mobile app

My Meetings

My Meetings provides basic integration with your mobile devices' calendar application. Use this to send participants invites or emails that include your participant dial-in information.

Please note that only your default dial-in information as determined by your account setup will be displayed. If you need to customize dial-in numbers in an invite, you'll need to use the BT MeetMe add-in for Outlook.

You need to have signed in and have a valid BT MeetMe account to use this.

On the home page, tap My Meetings

Select which application will send the invitation

The app will insert your participant meeting information. And you can send.

Joining with the mobile app

Hosting a meeting

Choose Host my meeting.

If you did not complete first time set up before, then enter your credentials.

If you have more than one BT MeetMe account, you will see all accounts associated with your credentials. Choose which account to launch as host by tapping on account name.

Tap on the 3-dots to the right to expand menu options.

Joining a meeting as a participant

If the chairperson sent you an invitation, click on the link under "Join the meeting online" from your mobile phone.

Or choose Join a meeting and enter the meeting passcode

Enter the meeting passcode and tap Join meeting.

Joining options

Using the app

This option is only available if your BT MeetMe account has Dolby Voice.

The app will give you the option I'll connect using the app.

It requires no phone number dialing and offers the highest quality audio experience. It will use your Wi-Fi or mobile data network.

After you've connected, you will see a connecting screen and then the meeting roster. Learn how to control your call with the mobile app.

The app also has two ways to join by phone. You can have the meeting call you or by dialling in.

Depending on your account settings, "Have the meeting call me" may not be available.

Call me

Tap I'd like the meeting to call me.

The app will send a request for the meeting call you.

Next, you will need to confirm your country and phone number. Update if necessary and tap Call me.

Some users enter their desk or home phone instead of their mobile number.

You'll receive a call and once you answer, an audio prompt will tell you what you need to do next.

After you've connected, you will see the meeting roster. Learn how to control your call with the mobile app.

Dial into meeting

Tap I'd like to dial into the meeting

You will see the recommended dial-in number for the country you selected at set up.

If you need to change the country, tap Select another number. If your country is not in the list, choose a nearby country or go back and use "Have the meeting call me".

Call now instructs your mobile phone to dial that number and will automatically enter the passcode for you.

Call and show meeting will do the above and show you the meeting roster. You will have to toggle between the phone and BT MeetMe apps.

Show meeting only shows the meeting roster.

Next, learn how to control your call with the mobile app.

Using the mobile app to control your call

This guide shows Android screen shots. The same functionality is available for iOS users.

Before proceeding, you need to download and set up the mobile app.

Conference controls - Dolby Voice only

Meeting roster

After joining as a chairperson, you will see the meeting roster, as list of participants in the call.

Control your sound

If you joined with the app, you can mute/unmute yourself or switch to speaker phone. If you have a bluetooth device, you can assign it by tapping the speaker.

Mute participants

Tapping Mute all at the top of the participant list will mute all participants at once. Tap again to unmute everyone.

You can mute/unmute an individual participant by tapping the 3 blue dots in that row and selecting Mutefrom the menu. This is useful if someone is in a noisy environment such as an airport.

Remove a participant

If you need eject a participant from the conference, tap the 3 blue dots in that row and select Remove from the menu.

Check your connection quality

Tap on the Connect tab to view the status of your network connection when you are joining via wireless or mobile data.

You may also choose different rejoin options here if you have been disconnected or have a weak connection.

Help

Tap on the Help tab, then Talk to an operator to get assistance directly within the app.

Conference controls

Tap on the 3 dots in the upper right to expand the in-conference menu.

Record will start recording your audio.

Play roll call play the recorded names of people who have joined via audio.

Lock meeting prevents anyone else from joining your meeting.

These features may not be available depending on your account settings.

App features - available for all BT MeetMe services

App menu

Tap on the menu icon in the upper left of the screen to expand all the options.

My Meetings

My Meetings provides basic integration with your mobile devices' calendar application. Use this to send participants invites or emails that include your participant dial-in information.

Please note that only your default dial-in information as determined by your account setup will be displayed. If you need to customize dial-in numbers in an invite, you'll need to use the BT MeetMe add-in for Outlook.

You need to have signed in and have a valid BT MeetMe account to use this.

Favourites

If you frequently meet with the same individuals, you can save their passcodes to your favourites. There are 2 ways to save a favourite.

After you've joined a meeting, the app will give you the option to save this meeting as a favourite. Update the chairperson's name and tap Save

The next time you join a meeting, the entry be on the Join a meeting page under the Join button (not shown).

You can enter a favourite through the App menu.

The next time you join a meeting, the entry be on the Join a meeting page under the Join button (not shown).

Settings

Use mobile data is where you can give the app permission to use mobile data or not.

Reset app removes all your personal and account information from the app.

Personal details is where you can update your name, country, and mobile phone number.

Sign out

Sign out removes your chairperson passcode and closes the app.

When you reenter your chairperson passcode and sign in again, the app refreshes your account info. This is useful if your BT MeetMe passcodes have been reset or you are concerned about the security of your phone.